At Baker Street Consulting, we invest a lot of time in the discover phase. By listening to our clients, we better understand the root cause of their problem, not just the symptoms so that we can bring deep solutions that make sense in treating the problem at its source, not just at the surface.

With a better understanding of the client and problem from the Discover phase, we set about to Design the right solution. This is where the data (both qualitative and quantitative) really shine as we iterate and test to ensure we "measure twice but bake once" with our agreed solution.

Having spent ample time in the Discover and Design phase, we now turn to execution mode and get the work done!

As we near the end of the engagement, we bring all our work and findings together to prepare for final delivery to our clients.

It should come as no surprise that as a firm led by a professor, the key and final step is to look back over everything and see what we learned. By leveraging projects among diverse clients, we often apply new learnings across industries while always improving our knowledge and level of service for you.